REFUND POLICY

  • We take utmost care about the packages purchased by our customers through the purchase form both online and offline.
  • We always strive for 100% satisfaction of our customers related to the www.matrixtechnosystems.com. But, if some time things go wrong or in the unlikely event related to the www.matrixtechnosystems.com, we willrefund to our customers.
  • There are some eligibility criteria for refund of amount, which are as follows:-
  • Full refund: if issue is not resolved within10 days.
  • You will be eligible for full refund if none of the issues are resolved within 15 days after registration.
  • If one or more issues are resolved and customer still wants refund of his/her amount before time period defined in the agreement then partial refund will be done, after deducting the service charge on resolved issues.
  • You are not eligible for:
  • Any refund if the cases are closed after customer's permission.
  • Refund if within a week the case gets closed. © Refund if the issues are resolved and 60 days of subscription has passed, only partial refund will be initiated for rest of the period that remains.
  • www.matrixtechnosystems.com is always with you for help in different ways. We encouraged that before filing any dispute directly from bank, kindly give us a call or email so that final settlement can be done on mutual understanding.